Privacy Policy

Introduction

At Capitotal Wealth Advisory Pvt. Ltd., your privacy and trust are paramount. This Privacy Policy describes how we handle your personal information, ensuring transparency, integrity, and compliance with data protection laws.

1. Information We Collect

We may collect personal information when you interact with us, such as:

• Full name, contact number, and email address
• Residential or business address
• Financial information for loan and product eligibility
• Government-issued KYC documents (PAN, Aadhaar, etc.)
• Any data you voluntarily provide during communications

2. How We Use Your Information

Your data enables us to:

• Deliver and manage financial consulting and syndication services
• Verify identity and comply with RBI and SEBI KYC regulations
• Communicate updates on your applications and transactions
• Enhance user experience and service personalization
• Ensure legal and regulatory compliance

3. Image & Document Data

With your consent, we may access your camera or photo gallery to capture documents or images for verification (Video KYC or similar). All data transfers are encrypted using advanced security measures.

We do not share images or documents with third parties except when legally required or essential to deliver services through partner banks and NBFCs.

4. Location Data

Your location information may be accessed (with consent) to verify your identity, provide region-specific services, and prevent fraud. You can disable location access in your device settings anytime.

5. Security

We implement bank-grade security protocols, including SSL encryption, secure data centers, and restricted access policies to protect your information from unauthorized access, alteration, or misuse.

6. Data Sharing

Your information is shared only with:

• Partner banks, NBFCs, and regulated financial institutions for service processing
• Regulatory authorities when required by Indian law
• Authorized service providers bound by confidentiality obligations

We never sell or rent your personal information for marketing purposes.

7. Your Rights

You can manage your personal information by contacting us directly to:

• Access or review your stored data
• Request corrections or updates
• Request deletion or withdrawal of consent, where legally possible
• Modify communication preferences

8. Retention

Your data is retained only as long as necessary for business, legal, or compliance reasons. Once no longer required, it is securely deleted in accordance with industry standards.

9. Updates to This Policy

We may revise this Privacy Policy periodically. Any updates will be reflected on this page with a new effective date. Please review this policy regularly for the latest information on our practices.

10. Contact Us

For any questions or requests regarding your personal information, please contact us: